FAQs
General
What is SummitGPX?
SummitGPX is a route hosting and visualisation platform for race organisers, event directors and outdoor organisations. It helps you upload, manage, update and share routes without repeatedly sending GPX files to participants.
Who is SummitGPX for?
SummitGPX is designed for:
- Trail races
- Ultra marathons
- Running clubs
- Walking events
- Charity events
- Outdoor organisations
- Expeditions and challenges
How long does it take to set up a route?
Most routes can be uploaded and published in just a few minutes. Upload your GPX file, review the route page and start sharing it straight away.
Can I try SummitGPX before paying?
Yes. You can get started with a free account and explore the platform before upgrading to a paid plan.
Routes & GPX Files
What happens if I need to change my route after I’ve shared it?
Simply upload a new version of the route. Existing links, embedded maps and QR codes continue to work and automatically display the latest route version.
Do I need to send runners a new GPX file every time the route changes?
No. SummitGPX helps keep runners on the latest version of the route without you needing to resend updated files manually.
Can I keep previous versions of a route?
Yes. SummitGPX stores route versions, helping you track changes over time and maintain a history of route updates.
Can runners download GPX files?
Yes. Runners can download GPX files directly from the route page, ensuring they always have access to the latest route version.
What route file formats are supported?
Routes are uploaded as GPX files.
Depending on your subscription and route configuration, additional download formats may also be available.
Can I share routes without embedding them?
Yes. Every route has its own public route page and shareable link that can be used in emails, websites, race instructions and social media.
Why use SummitGPX instead of sending GPX files by email?
Emailing GPX files can quickly lead to confusion when routes change. SummitGPX provides a single route page, QR code and embed that always display the latest route information.
QR Codes
What do route QR codes link to?
QR codes link directly to a route’s public route page.
Will my QR codes still work if I update the route?
Yes. Route QR codes always point to the route page rather than a specific route version. You can update the route as many times as required without replacing the QR code.
If I print QR codes on race packs, what happens if the route changes later?
Nothing needs replacing. The QR code continues to work and automatically displays the latest version of the route.
Where can I use route QR codes?
QR codes can be used on:
- Race packs
- Start line signage
- Checkpoint boards
- Printed guides
- Event websites
- Social media
- Registration materials
Checkpoints & Elevation
Can I add checkpoints and aid stations?
Yes. You can add checkpoints, aid stations and other route markers to help runners understand the course.
Are checkpoints shown on the elevation profile?
Yes. Checkpoints can be displayed directly on the interactive elevation profile.
Can checkpoints be included in GPX downloads?
Yes. Checkpoints can be included in GPX downloads for use on compatible devices and navigation apps.
Does SummitGPX support route playback?
Yes. Route playback allows participants to preview the route using the map and elevation profile before race day.
Embeds & Route Pages
Can I embed routes on my website?
Yes. Interactive route maps can be embedded directly into your website.
Do embedded routes update automatically?
Yes. Embedded routes always display the latest published route version.
Can I customise the route page with my own branding?
Yes. Route pages can be customised with your organisation’s branding.
Do runners need a SummitGPX account?
No. Public route pages can be viewed without creating a SummitGPX account.
Does SummitGPX work on mobile devices?
Yes. Route pages and embeds are designed to work across desktop, tablet and mobile devices.
Can I choose between miles and kilometres?
Yes. Routes can be displayed in miles and feet or kilometres and metres.
Account & Billing
Can I change plans at any time?
Yes. Plans can be upgraded or downgraded whenever your requirements change.
How are payments processed?
All payments are processed securely through Stripe.
Can I add team members?
Yes. Depending on your subscription plan, you can invite additional users to collaborate within your organisation.
Where can I access invoices?
Invoices are available through the billing section of your account.
Support
I can’t find the answer I’m looking for.
If you need additional help, please contact the SummitGPX support team.
We’re always happy to help.
SummitGPX Docs