Contact Support

Whether you’re uploading your first route, troubleshooting an issue or looking for advice on the best way to use SummitGPX, our support team is happy to assist.

Before Contacting Support

Many common questions are answered throughout this documentation.

You may find the answer you’re looking for in:

• Getting Started
• Route Management
• QR Codes
• Checkpoints
• Elevation Profiles
• Embeds
• Account Management
• Frequently Asked Questions

Using the documentation first can often provide the quickest answer.

Contacting Support

If you need assistance, please contact us using the support form:

When submitting a support request, try to include as much information as possible.

This may include:

• Your organisation name
• Event name
• Route name
• Description of the issue
• Screenshots
• Steps you’ve already taken

The more information you provide, the faster we can help.