Managing Your Subscription

Whether you need to upgrade, downgrade or review your current plan, subscription management is designed to be simple and flexible as your organisation’s requirements change.

Viewing Your Subscription

To view your current subscription:

Open Account Management.
Navigate to Subscription & Billing.
Review your current plan and subscription details.

From this area you can see:

Current plan
Billing cycle
Subscription status
Account limits
Feature access for route updates, checkpoints, embeds, analytics and team members

Upgrading Your Subscription

As your organisation grows, you may need access to additional features or higher limits.

To upgrade:

Open Subscription & Billing.
Select Change Plan.
Choose your new subscription.
Complete the checkout process if required.

Upgrades are applied immediately, allowing you to continue working without interruption.

Downgrading Your Subscription

If your requirements change, you can move to a lower plan.

Before downgrading, review your current usage to ensure it falls within the limits of the selected plan.

If your account exceeds the limits of the new plan, some actions may be restricted until usage is reduced or the account is upgraded again.

Managing Team Access

Team members are available on Pro and Enterprise accounts. Owners and admins can invite people as Admin or Member users from Account Management.

Before inviting additional users, check:

Whether your plan includes team members
Who genuinely needs account access
Whether each person should be an Admin or Member

If team controls are not visible, review Plans and Limits.

Reviewing Plan Limits

Depending on your subscription, limits may apply to:

Events
Routes
Private routes
Route updates
Pro features such as version history, checkpoints, embeds, playback, analytics, white label branding and team members

Current usage and available limits can be viewed within your account.

Subscription Changes

When changing plans:

Existing routes remain unchanged
Public route pages and QR codes continue to work for public routes
Route data is retained
Pro-only tools may stop being available if the new plan does not include them

Subscription changes do not delete your route data, but they can change which actions and sharing tools are available.

Cancelling a Subscription

If you no longer require a paid subscription, you can cancel at any time.

To cancel:

Open Subscription & Billing.
Select Manage Billing.
Follow the cancellation process.

After cancellation:

Future payments are stopped
Access continues until the end of the current billing period
Existing account data is retained

Reactivating a Subscription

If you return to SummitGPX after cancelling, you can reactivate your subscription at any time.

Your account and existing route data remain available, making it easy to continue where you left off.

Best Practice

To get the most from your subscription:

Review usage regularly
Keep team member access up to date
Upgrade before reaching plan limits
Review Pro-only embeds, checkpoint downloads and version history before downgrading
Ensure billing details remain current

This helps avoid interruptions and ensures your organisation has access to the features it needs.

Frequently Asked Questions

Can I change plans at any time?

Yes. Plans can be upgraded or downgraded whenever your requirements change.

Will changing plans affect my routes?

Changing plans does not delete route data. Some Pro-only features, such as embeds, checkpoints, route playback, analytics and version history controls, may no longer be available on lower plans.

What happens if I reach a plan limit?

You may need to remove unused resources or upgrade your subscription to continue adding new content.

Can I cancel whenever I want?

Yes. Subscriptions can be cancelled at any time through the billing portal.

What happens to my data if I cancel?

Your account data is retained, although access and available features may change depending on your subscription status.