SummitGPX Help Center

Account & billing

Managing your subscription

Review billing, available plan changes and the effect on route access.

Owners and authorized account admins manage subscriptions from Account Management. Members who only work on routes may not see billing controls.

Review your subscription

Open Subscription & Billing to see the current plan, status, billing interval and renewal or access-until date. The Pro preview is temporary feature access; check the underlying subscription too.

Change plan

  1. Select the offered upgrade action or Change Plan.
  2. Review the available plan and billing-interval choices.
  3. Check the displayed price and effective date before confirming.
  4. Return to Account Management and verify the resulting plan or scheduled change.

Available changes depend on your current subscription. In the current flow, Pro-to-Starter downgrades are scheduled for the end of the paid period. Upgrades and eligible monthly-to-annual changes can take effect immediately. Do not assume every interval change is offered; contact support if the required option is absent.

Cancel or manage payment details

Choose Manage billing and invoices to open the Stripe portal. Follow its cancellation flow and verify the effective date. A scheduled cancellation keeps access until the displayed end date; check that the schedule appears in SummitGPX.

Review the impact on race information

A lower plan can remove checkpoint management, version-history controls, embeds, playback, advanced exports or team access. Preview expiry can also make routes outside the continuing limits unavailable. Saved data is retained, but do not promise runners every feature will remain accessible. Review plans and active route choices before the change.